Dashboard
Operational Analytics
At a glance, review trends among your assets when it comes to deficiencies and work orders. These Key Performance Indicators (KPIs) can be shared with municipal stakeholders to validate department operations and funding requests.
*All images are using demo data*
Create a Case
Generate a Work Order
Staff has the ability to create a work order, whether it is admin receiving calls or a lead hand in the field.
In addition, an external portal allows stakeholders to request work orders and notify the organization of local deficiencies, resulting in enhanced community engagement.
Work Orders
Manage Work Orders
Manage and review details for all work orders. Based on admin settings users can determine acceptable time periods for work orders to be completed based on deficiency which automatically prioritizes work for staff. In addition, external staff can receive work order requests and be granted access to the system to update work order information.
Reports
Custom Reports
Generate reports and share with stakeholders to validate department operations and requests for funding.
Integration
Manage All Work Orders Through One Central Portal
ComTrack links directly into RFAM to give users access to a full-fledged Work Order Management Solution. ComTrack can also be used on its own to fully automate an organizations’ work order process. In addition, ComTrack can be integrated with a number of our other software products such as BALANCE (Level of Service Solution) and MRCompliance (Road Patrol Software).
